RitzPix Review  

RitzPix Review- Facts, Company Profile, Service Description, Benefits, Drawbacks, Customer Comments and Personal Review  

Facts & Company Profile 

RitzPix ® is online photo sharing company.  Its history goes back to 1918 although its currently online form began 2003 and is based out of Herndon, Virginia.  It promotes its services through the website, ritzpix.com.  The company also has an army of 1 hour photo brick and mortar locations that boast completing 4x6 photos in 1 hour or they are free.   

***However, we recommend you consider one of these alternatives instead by clicking on one of the following links: SmugMug Review or Clark Color Review.*** 

Service Description

RitzPix ® offers a free online photo sharing service that is supported by physical location pickups for prints.  Their online photo sharing uses the EZ Print & Share® system.  It is a fairly standard system that offers many of the same benefits as other free online photo sharing system. 

The company also sells photo books and photo gifts.  These options are similar to other offerings in the industry.  Pricing is consistent with other industry competitors for online prints and shipping.  However, they also have other higher pricing options for in store services.   

Their customer service offers email, live chat and phone numbers as options.  Hours for live chat and phone service are fairly standard working roughly 9:00am to 6:00pm EST and have various hours for Saturday and Sunday depending on the service. 

Benefits 

• Hypertext linking is allowed. 
• Allows photos to be uploaded from digital cameras and camera phones. 
• Currently, can give away 3 free prints every time you share your photo album online with friends and family. 
• Has physical locations around the country where prints can be picked up or you can have them mailed to you.  Make it easier to get reprints faster if errors are made. 

Drawbacks 

• Prices on prints vary depending on the service with variations for in store, shipped and even further plans for in store.  Unnecessarily complex. 
• Unable to remove red eye from photos. 
• The company recently announced it is closing 300 stores.
• Mixed customer opinions on the value and service of Ritz Pix ®. 

Customer Comments 

Here, are some comments from customers who have used this service: 

“I use Wolf /Ritz and they are good…Ritz/Wolf is great when you need a print right now…”  Actual User DP Challenge Forum  

“I've had my dealings with Ritz/Wolf before…they were more than willing to be of questionable service every time.”  Actual User Club Lexus Forum 

Personal Review 

The Ez print and share ® system works fairly well.  It is consistent with what other free online photo share providers offer.  I was disappointed to hear you cannot take out red eye though.  One significant advantage for Ritz Pix ® was the fact that you could go pick up your prints immediately.  This is especially helpful if errors are made as you can get reprints made faster.  However, the company has also recently announced 300 stores are closing so finding a location may be harder than it used to be.  Still, being able to get prints fast will always hold significant value to some customers.   

Their customer service features are nice in allowing three different options.  This is a bit uncommon in this industry niche so it is nice to see even if the hours of service are not 24 hours for live chat and phone service. One other thing that should be pointed out is that customer reviews appear to be mixed on the service offered.  For more information on the company, you can visit their site at www.ritzpix.com. 

***However, we recommend you consider one of these alternatives instead by clicking on one of the following links: SmugMug Review or Clark Color Review.***